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My Service Requests
New Incident or Request
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- My Service Requests
- New Incident or Request
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Welcome to the IT and Teaching and Learning Self Service Portal
Please select below and log-in using your KPU login ID:
- Kwantlen Student ID Number and PIN (for students)
USERNAME: kwt\student number (kwt\100123456)
- Network Login username and password (for staff/faculty)
USERNAME: kwt\login shortname (kwt\jsample)
Useful Links
How to contact the
IT Servicedesk.
The IT Service Desk can be contacted
by phone: 604-599-2116 (urgent)
by web: this portal (non-urgent)
by email: servicedesk@kpu.ca
(non-urgent but includes screenshots etc.)
In person: 1st Floor Arbutus Building – Surrey Campus
Service Desk Hours
IT ServiceDesk Hours:
Monday - Friday 7:30 AM to 8:00 PM
Saturday 8:00 AM to 4:00 PM
Saturday 8:00 AM to 4:00 PM